Knowledge-Based Enterprise Framework: A Management Control View
نویسنده
چکیده
Contemporary organizations need to manage not only data, but the whole data-informationknowledge continuum; this is why the role and structure of the enterprise repository or enterprise knowledge base have to change adequately too. The concept of computerised knowledge base becomes important with the emergence of such intensively computer-based organizational forms as supply chains, virtual organizations etc. Organizations require having not only data in virtual environment (i.e. shared data bases), but also digital knowledge about those data, as well as about the data structure and semantics; knowledge about enteprise infrastructure and processes; process management up to strategic intentions (Gudas, 2009a). Knowledge management is the business activity intended to solve critical enterprise adaptability and competitiveness issues in a rapidly changing environment. The main goal of the knowledge management in enterprises is to create an organizational context for effective creation, storage, dissemination and use of enterprise knowledge, which are essential for securing enterprise competitiveness against the changing business environment and for setting the environment towards a desirable direction (Maier, 2004). The main goal of the knowledge management in enterprises is to create organizational context for effective creation, store, dissemination and use of enterprise knowledge, which are essential for enterprise competitiveness in changing business environment. There are some well-known knowledge management models (Holsapple, Joshi 1999), which highlight some important knowledge management aspects and knowledge management components aimed at implementing knowledge management in organizations. In spite of the variety of knowledge management models and tools, there is a gap between these theoretical models and the practical implementation of knowledge management systems in organizations. This problem of adjustment of business requirements and IT capabilities is known under the name “Business and IT alignment” (Henderson, Venkatraman 1990).The investigations in knowledge management area are closely related to developments in the field of enterprise architecture (EA) frameworks (J.Schekkerman, 2003), enterprise modelling (EM) frameworks (Zachman, Sowa, 1992; Maes, et al., 2000; Ulrich, 2002) and languages (Vernadat, 2002). Enterprise domains and aspects of the enterprise knowledge identified in the various EM and EA methodologies and frameworks reflect the semantics of the concept “enterprise knowledge component”.
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